01
Onboard
Current-state review of what is in production, what is instrumented, and what is at risk. Monitoring rolled out in the first 30 days.
Annual engagement
Sustain and Operate
Managed AI operations so the team focuses on outcomes, not pipelines.
Managed AI operations so the team focuses on outcomes, not pipelines.
Sustain and Operate is for organizations that have AI in production and need it to keep working — quietly, reliably — without holding their own ML platform team. We run the platform with you: monitoring, performance tracking, retraining, incident response, and a dedicated TAM. Your team focuses on the outcomes the AI is supposed to deliver.
- 24/7 monitoring and incident response
- Model performance tracking and scheduled retraining
- Quarterly business review with a dedicated technical account manager
- Ongoing access to platform updates and our engineering core
3 phases, one clear hand-off.
02
Run
Continuous monitoring, scheduled retraining, and incident handling against a documented SLO. Your TAM is the single point of contact.
03
Review
Quarterly business review on model performance, incidents, and roadmap — with the explicit goal of moving items out of "in production" and into "stable."
Discuss an engagement.
Tell us what you're trying to operationalize. We'll come back with a rough scope and a starting point.